Frequently Asked Questions
Everything you need to know about your BIRGAMO shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is BIRGAMO's return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that final sale items and intimate apparel are not eligible for return.
How do I know which size to choose?
Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our specific brand dimensions for the most accurate fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey through our courier's portal.
Are BIRGAMO products ethically sourced?
Sustainability and ethics are core to our brand. We partner exclusively with fair-trade certified factories that ensure safe working conditions and use high-quality, durable materials.