Returns & Exchanges
At BIRGAMO, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. If your new fashion find isn't a perfect fit, we are here to help you find the right style or process a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original BIRGAMO packaging, ensuring all designer tags and hygiene seals are still attached.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing